HR & Office Coordinator

Full-time | Hybrid (3 days/week in-office) | Based in Kentish Town, North London

Are you a people person with strong organisational skills, great attention to detail, and a desire to begin or grow your career in HR? We’re looking for a People & Office Coordinator to join our team in a dynamic dual-role—with approximately 60% of your time focused on People (HR) operations and 40% supporting Office and Facilities activities.

In this role, you’ll provide essential day-to-day support across both the People and Office functions – owning key processes like onboarding, employee records, events coordination, and office operations. You’ll play a vital role in ensuring our workplace runs smoothly while contributing to a positive and inclusive employee experience.

Due to the dual nature of this role, a minimum of three days per week in the office is required, with flexibility to cover additional days when needed (e.g. annual leave cover for the Head of Office & Facilities).

About us 

Based in North London, Smartodds provides in-depth research and analysis on sporting events around the world, supported by world-class, bespoke software platforms. We’re proud of our collaborative and dynamic culture, grounded in our core values of Boldness, Open-mindedness, Ownership, and Togetherness. We are a small and collaborative team—our environment is open, inclusive, and focused on doing great work together.

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Starts

Closes

Contract Type

Permanent

Department

Office

Location

Hybrid Arrangement

Reports To

Head of People (dotted line to Head of Office & Facilities)

Direct Reports

Key Responsibilities

General

  • Be the friendly and reliable first point of contact for all People and Office-related queries, including managing shared inboxes
  • Support the coordination of company social events – from offsites to weekly sports activities – as an active member of our Social Committee

People Administration & Employee Experience 

  • Manage end-to-end people processing for new starters, leavers, employee changes, right to work checks, references etc
  • Own the onboarding experience, ensuring new joiners have a smooth and welcoming introduction to the company
  • Support benefit administration—adding/removing employees from schemes and maintaining accurate records
  • Assist with monthly payroll preparation, ensuring all documents and data are accurate and complete
  • Maintain secure and up-to-date employee records in line with GDPR and internal policies, including regular audits
  • Ensure data accuracy across all People trackers and systems
  • Support on People-related projects and contribute to building a positive and inclusive workplace culture

Office & Facilities Support 

  • Assist in the day-to-day running of the office, including reception duties (such as answering calls and welcoming guests), managing deliveries, and handling office supply orders
  • Take notes during meetings, assign action points, and follow up as needed
  • Coordinate travel arrangements, including bookings and itinerary preparation
  • Provide general support with office-related projects when required

Skills & Experiences

Required  

  • Some experience as an HR/People coordinator, office administration or a similar hybrid support role
  • A people-focused mindset, with enthusiasm for delivering a great employee experience
  • A general understanding of HR/People processes and practices
  • Strong attention to detail and the ability to manage and prioritise multiple tasks
  • Proficiency in Microsoft Office
  • Good written and verbal communication skills, with confidence engaging across all levels of the business

Preferred  

  • CIPD qualification (Level 3 or 5) or working towards it
  • Experience using HRIS and ATS software

Benefits

From Day One 

  • 30 days holiday (in addition to bank & public holidays)
  • In-house chef *
  • In-house masseuse *
  • Team sporting events
  • 25% discount on Brentford Football Club merchandise
  • Cycle to work scheme
  • Employee Assistance Programme
  • Interest-free travel season ticket loan
  • Offsite trips

​​​​​​​*Available on selected days

After 3 Months 

  • Pension – Employer Contribution starting at 5.5%, and employee starting at 2.5%
  • Income protection – 75% of salary (subject to terms & conditions)

After Probation 

  • Private Medical Insurance – including  coverage of any excess payment
  • Health Cash Plan via Medicash
  • Life Assurance (4 x times earnings at time of death)
  • Enhanced Company Sick Pay
  • A discretionary annual bonus

After 2 Years 

  • Increase in employer pension contribution to 6% (with a minimum employee contribution of 3%)
  • Enhanced Maternity Pay
  • Enhanced Paternity Pay

After 4 Years  

  • Increase in employer pension contribution to 7% (with a minimum employee contribution of 3.5%)
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A little more about us…

Smartodds is a privately-owned company providing statistical research and sports modelling services to customers, including professional gamblers and professional football teams. Our employees are based in North London with a number of consultants based globally.

Founded in 2004, Smartodds has a proven record of providing exceptional services to its clients. We are a growing company and work in an exciting and fast-paced industry of which we are a market leader.

Smartodds’ achievements are built around the talents of its employees. We like to think that despite the diverse background of the people who work at Smartodds, there is one thing we have in common: commitment and job satisfaction.

As part of a fantastic team, Smartodds’ employees enjoy the opportunity to be the very best at what they do, contributing to the success of the company on a daily basis.